Happ Docs

Mobile App

Manage your AI assistants and chats on the go with the Happ mobile app

Overview

The Happ mobile app lets you manage your AI assistants, monitor conversations, and respond to customers from your phone. Available for both iOS and Android.

Getting the App

  • iOS: Download from the App Store
  • Android: Download from Google Play

Signing In

Use the same credentials as your web dashboard at my.happ.tools:

  • Email & password
  • Google account
  • Telegram authentication

Features

Chat Dashboard

View and manage all conversations from your phone:

  • See all active chats across channels (Telegram, Instagram, WhatsApp, Facebook, Viber)
  • Real-time message updates via WebSocket
  • Channel-specific color-coded badges for quick identification
  • Toggle AI control on/off for specific conversations

Conversation View

Open any chat to see the full conversation:

  • Complete message history
  • Send manual replies when AI is off
  • View media and attachments

AI Control

Quickly take over conversations from your phone:

  • Toggle AI on/off per conversation (see AI Control)
  • AI auto-resumes after ~10 minutes of inactivity if turned off
  • Send manual messages when AI is disabled

Assistant Management

Create and configure AI assistants:

  • View all assistants
  • Edit assistant settings (name, prompt, model)
  • Assign assistants to integrations

Integration Management

Monitor your connected channels:

  • View active integrations and their status
  • Check connection status

Company Switching

If you manage multiple companies:

  • Switch between companies from the settings tab
  • Each company's data is separate and isolated

Phone Numbers

Manage voice assistant phone numbers:

  • View connected phone numbers
  • Monitor call activity

Push Notifications

The app sends push notifications for:

  • New incoming messages
  • AI handoff events (when the assistant disables AI mode)
  • Important system alerts

Configure notification preferences in Settings > Notifications.

Tips

  • Enable notifications — Stay on top of customer conversations when you're away from the dashboard
  • Quick AI toggle — Use the AI control toggle to quickly take over a conversation from your phone
  • Combine with Telegram alerts — Set up Telegram Push Notifications for additional alerting to your team group